{"id":2757,"date":"2022-10-24T12:45:41","date_gmt":"2022-10-24T10:45:41","guid":{"rendered":"https:\/\/www.muzard-sarl.com\/?page_id=2757"},"modified":"2026-10-30T23:08:39","modified_gmt":"2026-10-30T22:08:39","slug":"livraison","status":"publish","type":"page","link":"https:\/\/www.muzard-sarl.com\/en\/livraison\/","title":{"rendered":"Delivery"},"content":{"rendered":"<p class=\"mzp-updated\">Last updated: 30 October 2026<\/p>\n\n\n<aside class=\"mz-callout wp-block-muzard-callout\">\n\t\t\t<p class=\"mz-callout__label\">Key points<\/p>\n\t\t<div class=\"mz-callout__body\">\n\n<ul class=\"wp-block-list\">\n<li>Orders <strong>dispatched within 2 working days<\/strong> after payment is received.<\/li>\n\n<li>Shipping costs <strong>reduced from \u20ac30<\/strong> of purchases and <strong>free from \u20ac80<\/strong> (mainland France).<\/li>\n\n<li>Free collection at the Thiers workshop.<\/li>\n<\/ul>\n\n\n<\/div>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"modes\">Delivery methods<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Colissimo home delivery<\/strong>, with or without signature.<\/li>\n\n<li><strong>Colissimo pick-up point<\/strong> (Pickup relay or post office): you choose the point on a map when ordering.<\/li>\n\n<li><strong>Collection in store<\/strong> in Thiers (Click &amp; Collect), by appointment once the preparation of your order is confirmed.<\/li>\n\n<li><strong>Outside mainland France<\/strong> : flat rates displayed according to the destination at the time of ordering.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"delais\">Delivery times<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Products are normally dispatched within 2 working days of receipt of payment. Transport time depends on the service chosen: it is shown when you order. You will receive the tracking number of your parcel by e-mail.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"frais\">Delivery costs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Costs are calculated according to the destination, the service chosen and the amount of your order, and shown before you confirm. In mainland France, they are reduced from \u20ac30 of purchases and free from \u20ac80.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reception\">On receipt<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Check the condition of your parcel. In case of a damaged parcel or missing item, state precise reservations to the carrier or the pick-up point and write to us as soon as possible (preferably within 2 working days), with photographs. In case of delay or loss, we open an investigation with the carrier and, if the parcel is lost, send you an identical parcel or refund you. See also our <a href=\"\/en\/conditions-generales-de-vente\/\">terms and conditions of sale<\/a> and the <a href=\"\/en\/droit-de-retractation\/\">right of withdrawal<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"donnees\">Your data and delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To deliver your parcel, we pass on your name, address, telephone number and e-mail to the chosen carrier. Details in the <a href=\"\/en\/politique-de-confidentialite\/\">privacy policy<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Modes de livraison D\u00e9lais Les produits sont en principe exp\u00e9di\u00e9s dans un d\u00e9lai de 2&nbsp;jours ouvr\u00e9s apr\u00e8s la r\u00e9ception du paiement. Le d\u00e9lai de transport d\u00e9pend du service choisi : il est indiqu\u00e9 au moment de la commande. Vous recevez par e-mail le num\u00e9ro de suivi de votre colis. Frais de livraison Les frais sont [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"class_list":["post-2757","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Delivery in France and Europe - Muzard SARL<\/title>\n<meta name=\"description\" content=\"Delivery in France, Europe and worldwide. Free shipping from \u20ac80 in mainland France, reduced rates from \u20ac30. 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